PAYMENT OPTIONS


We accept PayPal, cash, checks made out to "De Coeur Bake Shop," debit,  and all major credit cards.  We invoice once we receive a FULLY completed order form or email with ALL the information we request (see ORDER tab). If we are able to fill your order and you have filled out all pertinent information we will send an invoice via PayPal and you can pay via any method listed above.  If we are unable to fulfill your order we will email you and explain why. Common reasons we cannot accomodate are that we are booked to capacity for the date of your order, or if we were not given at least ONE week's notice of your event.  

TERMS AND CONDITIONS 


PLEASE bear in mind we are currently IN TRANSITION from delivery only operating out of a commercial production only kitchen and working on getting our new downtown location up and running.  This means we are currently under construction, acquiring equipment and setting up the new kitchen and working on the storefront while STILL filling orders we have on the books and ones that come in with enough notice for us to fill.  Because of this transition we must strictly adhere to our minimum order requirements and 1-2 week notice policy as everything we make is still special order, and made to order- we have no regular production as we do not have a storefront to sell our goods or have clients pick up.


  THANK YOU FOR YOUR PATIENCE AND SUPPORT!  THESE LIMITATIONS WILL BE LIFTED/CHANGED ONCE WE HAVE OUR STORE FRONT UP AND RUNNING!!! OUR LOYAL AND NEW CLIENTS ARE THE REASON WE HAVE GROWN SO MUCH, ARE ABLE TO OPEN A STOREFRONT AND BE IN DEMAND, THANK YOU FOR BEARING WITH US DURING THIS TRANSITION!


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☆ For Custom Orders we prefer 1-2 weeks notice so we can guarantee to fulfill your request and ensure you get the design you want.

☆ We try our best to accommodate orders/requests that are made less than 24-48 hours in advance but cannot guarantee availability.  Additional service charges will be applied to same-day orders that are not part of our weekly orders (i.e. specialty tarts, cakes, breads).


Please refer to our FAQs for more information or if you still have questions.  Or email decoeurbakeshop@gmail.com

TO PLACE AN ORDER:


Please use the ORDER FORM. If you fill all the parameters of the order form we will contact you to confirm your order or to talk design and details or if we have no questions because you are amazing and covered all the bases when you filled out the order form, you will just receive an invoice via PayPal!  Remember, the more information and specific details we get- the quicker we can confirm and process your order!

If your order requires a consultation please call and leave a detailed message or leave an email with the DATE OF YOUR EVENT AS THE SUBJECT LINE and please include the information you would on the order form with the specific questions you had and please specify whether you would prefer a call back or email response.

(661) 241-3405

decoeurbakeshop@gmail.com
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